1. TERMS & CONDITIONS — MiWipe

Last Updated: 11/28/2025

Welcome to MiWipe (“Company,” “we,” “our,” or “us”).
By accessing or using miwipe.com (the “Site”), purchasing MiWipe products (the “Products”), or engaging with us as a distributor, wholesaler, or retailer (collectively, “Partners”), you agree to be bound by these Terms & Conditions (“Terms”).

If you do not agree, do not use the Site or purchase Products.

1. Use of the Site

You may access this Site only for lawful and legitimate business or personal purposes. You agree not to:

interfere with the Site’s operation
attempt unauthorized access
copy or repurpose Site content without written consent

2. Intellectual Property

All content—including trademarks, logos, packaging, designs, product images, product descriptions, and website content—is owned by MiWipe.
You may not use, reproduce, or distribute any content without written permission.

Wholesale/Distributor Note:
Authorized distributors may only use approved marketing materials provided directly by MiWipe.

3. Products & Orders

We reserve the right to:

accept or decline orders
change pricing or packaging
limit quantities
update product information at any time

All retail orders fulfilled through Amazon are subject to Amazon’s terms and policies.

Wholesale orders are governed by separate written agreements, invoices, or purchase orders.

4. Pricing & Payment

Pricing may vary depending on sales channel (Amazon retail, wholesale, bulk order).
We reserve the right to adjust pricing without notice.

Wholesale payment terms are determined by separate agreements or invoices.

5. No Medical Claims

MiWipe Products are personal hygiene wipes, not medical products.
We do not claim to detect, treat, prevent, or cure any disease.

Individuals with sensitive skin or allergies should test a small area before use.

6. Allergies & Liability Disclaimer

By using MiWipe Products, you acknowledge:

ingredients are clearly listed on packaging
people may respond differently to hygiene products
misuse is not our responsibility

To the fullest extent permitted by law, MiWipe is not liable for:

allergic reactions
misuse
incidental or consequential damages
issues related to Amazon’s shipping or delivery processes

7. Returns & Refunds

Retail customers must follow Amazon’s return and refund policies.

Wholesale and distributor returns must follow the terms specified in written agreements or invoices.

8. Shipping & Fulfillment

MiWipe does not directly ship retail orders.

All consumer-facing orders are fulfilled exclusively by Amazon under their shipping and logistics systems.

Shipping timelines, delivery estimates, lost package procedures, and carrier issues for retail customers are governed solely by Amazon’s policies.

For wholesale shipments, fulfillment terms (lead times, freight arrangements, palletization, etc.) will be outlined in separate written agreements or purchase orders.

9. Third-Party Links

The Site may contain links to Amazon or other external platforms. We are not responsible for their content, actions, or policies.

10. Limitation of Liability

To the maximum extent permitted by law, MiWipe is not liable for:

damages arising from Site usage
reliance on Site information
Amazon shipping delays or delivery issues
wholesale freight carrier damages
Our total liability for any claim shall not exceed the amount paid for the Product.

11. Indemnification

You agree to indemnify and hold MiWipe harmless from claims resulting from:

misuse of Products
violation of these Terms
misuse of wholesale materials

12. Governing Law

These Terms are governed by the laws of the State of California.

13. Changes

We may update these Terms at any time.

14. Contact

📧 miwipecontact@gmail.com

2. PRIVACY POLICY — MiWipe

Last Updated: 11/28/2025

MiWipe (“Company,” “we,” “our”) is committed to protecting your privacy. This Privacy Policy describes how information is collected, used, and safeguarded when you visit miwipe.com.

1. Information We Collect

a. Information You Provide

email address
contact form submissions
business inquiries (including wholesale requests)

b. Automatically Collected

IP address
browser type
device type
pages visited
site behavior and interaction

Cookies and analytics tools may be used to improve Site performance.

c. Wholesale/Distributor Information

We may collect additional business information, such as:

business name
reseller permits
shipping address(es)
order history

2. How We Use Information

We use information to:

respond to inquiries
communicate with customers or distributors
improve Site performance
comply with legal obligations
send approved marketing communications (opt-in only)

We do not sell personal information.

3. Third-Party Services

If you purchase products through Amazon, all personal information related to your order is governed by Amazon’s own privacy policies.

We may use third-party tools (Google Analytics, Meta Pixel, etc.) solely to analyze website performance.

4. Data Security

We use commercially reasonable measures to protect your data, but no transmission over the internet is fully secure.

5. California Privacy Rights (CCPA/CPRA)

California residents may request:

access to collected data
data deletion
correction
to opt out of data sale (we do not sell data)

Submit requests to:
📧 miwipecontact@gmail.com

6. Children’s Privacy

We do not knowingly collect information from children under 13.

7. Policy Updates

This Privacy Policy may be updated at any time.

8. Contact

📧 miwipecontact@gmail.com

3. REFUND & RETURN POLICY — MiWipe

Last Updated: 11/28/2025

Because MiWipe Products are personal hygiene consumables, strict safety policies apply.

1. Retail Customers (Amazon Orders)

All retail orders are fulfilled through Amazon.
Therefore, all refunds, returns, replacements, and shipping disputes must be handled directly through Amazon, following Amazon’s policies.

MiWipe cannot independently process returns for items purchased through Amazon.

2. Damaged or Defective Items (Amazon Orders)

If an item arrives:

damaged
leaking
defective
incomplete

Customers must submit a return or replacement request through Amazon's system.

3. Wholesale / Distributor Returns

Wholesale orders follow terms agreed upon in:

wholesale contracts
purchase orders
invoices
distribution agreements

Wholesale returns may be approved only for:

manufacturer defects
shipment packing errors
product integrity issues

Opened or used items cannot be returned.

4. Contact

For wholesale questions only:
📧 miwipecontact@gmail.com

4. SHIPPING & FULFILLMENT POLICY — MiWipe

Last Updated: 11/28/2025

1. Retail Fulfillment (Amazon Orders)

MiWipe does not directly ship individual orders to consumers.

All retail fulfillment—including storage, packing, delivery, tracking, lost package procedures, and returns—

is handled by:

Amazon Fulfillment Services (FBA)

Therefore:

shipping timelines
delivery estimates
delays
carrier issues
lost or stolen packages

are governed entirely by Amazon’s policies.

Customers must contact Amazon directly for all shipment-related issues.

2. Wholesale & Distributor Fulfillment

Wholesale orders ship directly from MiWipe or designated fulfillment partners using mutually agreed-upon freight or parcel services.

Wholesale terms may include:

lead times
palletization
case pack quantities
freight fees or prepaid freight
LTL or FTL shipments
damage claims procedures
order minimums

Specific terms will be included in:

invoices
purchase orders

written distribution agreements.

3. Incorrect Addresses (Wholesale Only)

Wholesale buyers are responsible for providing correct shipping details.
MiWipe is not liable for orders shipped to incorrect addresses supplied by the distributor.

4. Contact

Wholesale and logistics inquiries:
📧 miwipecontact@gmail.com